Last updated: 7 July 2025
Crusade Kitchens (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website: https://crusadekitchens.co.uk.
1. Who We Are
Crusade Kitchens
Unit 4, Pelaw Way,
Green Lane Industrial Estate, Pelaw,
Gateshead, NE10 0UP
Phone: 07773 374092
Website: https://crusadekitchens.co.uk
2. Information We Collect
We may collect and process the following types of personal data:
Contact information (name, email, phone number)
Address (for design consultation or installation purposes)
Communication history (emails, messages, or phone call records)
Website usage data (IP address, browser type, pages visited, time spent)
3. How We Use Your Information
We use your personal data for the following purposes:
To respond to your inquiries or provide quotes
To schedule and perform kitchen design and installation services
To send important updates or appointment reminders
To improve our website and services
For internal record-keeping and legal compliance
4. Legal Basis for Processing
Under the UK GDPR, we process your personal data based on one or more of the following legal bases:
Consent – when you provide us with permission (e.g., submitting an enquiry form)
Contract – to fulfil our obligations in delivering products/services to you
Legal obligation – for compliance with applicable laws
Legitimate interests – for improving our services and managing our business effectively
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share your information with:
Trusted subcontractors or delivery partners (for service execution)
IT and website hosting providers (for operational purposes)
Legal or regulatory authorities (only if required by law)
6. Data Retention
We will retain your personal data only for as long as necessary for the purposes outlined in this policy, and to comply with legal or accounting obligations.
7. Your Rights
Under the UK GDPR, you have rights regarding your personal data, including:
The right to access your data
The right to correct inaccurate data
The right to request erasure
The right to object to or restrict processing
The right to data portability
The right to withdraw consent (where applicable)
To exercise your rights, contact us at: info@crusadekitchens.co.uk or 07773 374092.
8. Cookies
Our website may use cookies to enhance user experience and track site usage. You can set your browser to refuse cookies or alert you when cookies are being sent.
For more details, see our Cookie Policy (if applicable).
9. Security
We take reasonable steps to protect your data using appropriate technical and organisational measures. However, no method of transmission over the internet is 100% secure.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
Crusade Kitchens
Unit 4, Pelaw Way,
Green Lane Industrial Estate, Pelaw,
Gateshead, NE10 0UP
Phone: 07773 374092
Email: info@crusadekitchens.co.uk